Before you begin
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We recommend doing the following before beginning the installation:
- Verify that your computer satisfies the system requirements for Kaspersky Total Security Multi Device
- Check if there are Kaspersky
Lab products or incompatible anti-virus software from other vendors installed
on your computer.
- If you have incompatible software from another vendor or other Kaspersky Lab software
installed on your computer,
uninstall it
Note: If removing a previous version of Kaspersky you MUST
save your current Activation settings during the uninstall process.
Otherwise, you will lose the time remaining on your current installation. We cannot
be held responsible if you ignore the question during un-installation to SAVE
your current Activation settings.
- Close all running applications.
- If you are installing Kaspersky Total Security Multi Device on Windows 8 or 8.1, then begin
the installation by going to the Desktop by clicking on the Desktop button in the
Microsoft Design Language interface
Step 1 - Installation using a CD Kit or Media
Disc:
If you are installing using the CD, please insert your disc into your computer
and once the Kaspersky CD Menu appears follow the Installation wizard.
If your computer has the Auto Run disabled you will need to navigate
to your My Computer and locate your CD/DVD ROM Drive
and navigate to the folder that contains the autorun file and start the installation file manually.
Note: If you have have not purchased the CD, continue to Step 2
to download the software.
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Step 2 - Installation Using Download links
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Step 3: Post-installation recommendations
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After installing the application, we recommend doing the following:
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Note
If you receive an error message check carefully the code you entered is correct.
If the code is correct then check the following. The two most common problems that may cause this error are you either have an
old version installed or have the wrong product installed.
How to check your version number
CLICK HERE
If you are still experiencing problems, its best to speak with Kaspersky Support
please contact them on 0800 451 468 or support@kasperskyanz.com.au
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